Citizen Advocates Malone NY

Facility details

Type

Outpatient treatment

Address

31 6th Street, Malone, NY 12953

About

Citizen Advocates (Outpatient Behavioral Health Clinic) is a substance use treatment facility in Malone, New York offering outpatient care. It provides substance use treatment, co-occurring disorder treatment, medication assisted treatment, and case management, and reports accepting Federal or government funding, Medicare, Medicaid, and Military insurance (TRICARE)

Substances treated

Alcohol
Opioids
Heroin
Prescription painkillers
Tobacco
Gambling

Levels of care

Outpatient

Programs offered

Outpatient
Crisis stabilization
Medication-assisted treatment
Smoking cessation
Gambling addiction treatment
Substance use disorder evaluations

Therapies and approaches

Cognitive behavioral therapy
Motivational interviewing
Individual counseling
Group counseling
Family counseling
Couples counseling
Anger management
Trauma-related counseling
12-step facilitation
Contingency management
Brief intervention

Specialties

Co-occurring mental health and substance use disorders
Adolescents
Individuals with intellectual and developmental disabilities

Amenities

Telehealth services
24/7 crisis hotline
Harm reduction vending machines with Narcan
Transportation assistance
Case management
Recovery coaching
Peer mentoring
Employment counseling
Housing assistance

Licensing and accreditation

CARF Gold Seal
CQL accreditation
State mental health department accredited
Certified for co-occurring conditions treatment

Insurance and payment

Federal or government funding
Medicare
Medicaid
Military insurance (TRICARE)
Private health insurance
Self-payment
State-financed insurance

Insurance notes

Accepts Medicaid, Medicare, CHIP, military insurance, and federal and government funding. Will not deny services based on inability to pay

Admissions

Walk-in crisis services are available 24 hours a day at their behavioral health campus. Sliding scale and no-cost options are available for those who cannot pay

What people say

4.6★★★★★average rating from 125 reviews

Commonly praised

Staff described as caring and attentive to patient needs
Programs seen as helpful for recovery
Individual providers praised for listening and responsiveness

Common concerns

Some reviewers report understaffing and double bookings
Phone calls sometimes go unanswered
Communication between staff described as inconsistent

Verify current services and insurance directly with the facility.

Are you looking for treatment?

Call and a specialist can help you find a program that fits and check what your insurance covers. Free and confidential.

Call (877) 333-6089